Privacy Policy

1. Information We Collect

At Lawanya Derma & Aesthetic Clinic, we collect the following types of information:

• Personal Information: Name, contact details, age, and identification information
• Medical Information: Health history, treatment records, and medical photographs
• Contact Information: Phone numbers, email addresses, and physical addresses
• Payment Information: Billing details and payment method information

2. How We Use Your Information

We use your information for the following purposes:

• Providing medical and aesthetic treatments
• Scheduling appointments and follow-up care
• Maintaining medical records and treatment history
• Processing payments and insurance claims
• Communicating about treatments and health tips
• Improving our services and patient care

3. Information Sharing

We do not sell, trade, or share your personal information except in the following circumstances:

• With your explicit consent
• For medical treatment coordination with other healthcare providers
• When required by law or legal proceedings
• To protect the safety and rights of patients and staff
• With insurance companies for claim processing (with your consent)

4. Data Security

We implement comprehensive security measures to protect your information:

• Encrypted data storage and transmission
• Secure access controls and authentication
• Regular security audits and updates
• Staff training on privacy and confidentiality
• Physical security of medical records and facilities

5. Your Rights

You have the following rights regarding your personal information:

• Access to your medical records and personal data
• Correction of inaccurate or incomplete information
• Deletion of personal data (subject to legal requirements)
• Restriction of data processing in certain circumstances
• Withdrawal of consent for data processing
• Filing complaints with relevant authorities

6. Cookies and Website Data

Our website may use cookies and similar technologies to:

• Improve website functionality and user experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

7. Data Retention

We retain your information for the following periods:

• Medical records: As required by medical regulations (typically 7-10 years)
• Personal information: As long as necessary for treatment and legal requirements
• Marketing communications: Until you unsubscribe or withdraw consent
• Website data: As specified in our cookie policy

8. Contact Information

For questions about this Privacy Policy or your personal information, contact us: